Return & Refund Policy

At Smileful, customer satisfaction is our priority. Since our products are personalized, returns and refunds are subject to the following conditions:

Returns:

We do not accept returns for custom-made products unless they arrive damaged or incorrect.

For non-customized products, returns are accepted within 7 days of delivery.

The item must be unused and in its original packaging.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with images.

After verification, we offer a replacement or refund based on product availability.

Refunds are processed within 6-8. business days to the original payment method.

As this is a personalized product, cancellations are not possible once the order is confirmed.

For any returns & refunds-related inquiries, feel free to contact us:

📞 Phone: +91-XXXXXXXXXX

🕒 Support Hours: Monday - Saturday | 10 AM - 7 PM IST